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Salesforce is aligned to our two-pronged functional vision and strategy of delivering best in class customer and advisor experience, thereby ensuring efficient processes, empowered agents, and superior business outcomes.”Īrun Kumar Parameswaran, SVP and Managing Director - Sales & Distribution, Salesforce India, said, “We are thrilled to be a technology enabler and advisor to Tata CLiQ as they further their vision of becoming a leading e-commerce company fueled by growth and personalized experiences.”Īnjumara Syed, Partner, PwC India Salesforce Leader, said, “PwC has played an integral part in designing and implementing a fully integrated, unified Salesforce platform for Tata CLiQ service agents - continuously delivering customer satisfaction and improving agent productivity.

#VIRTUAL REMOTE ASSISTANT SALESFORCE DOWNLOAD#

Browser based video - No App Download required. Native Integration with Salesforce Platform. Shweta Srivastava, Director - CS and Customer Experience, Tata CLiQ, said, “Customer-centricity is at the heart of everything we do at Tata CLiQ. Blitzz provides users a user-friendly, feature-rich solution for remote video inspections and customer support over live video.

An 8% reduction in Average Handling Time by the resolutions team, improving first time resolution rate by 15%. According to Tata CLiQ, agent experience has improved by 30% with the Single Source of Truth. Since implementing Salesforce, service agents have a unified view of the customer which has delivered efficiency with intelligent dashboards and reports assisting teams with data driven decision making. This solution is browser based, allowing employees to seamlessly connect with customers on a live remote support to capture correct images for the return scenarios. Tata CLiQ also implemented the Visual Remote Assistant (VRA) which allows the company to deliver the same exceptional support they would deliver in-person, visual guidance, often in real-time. PwC has been a key partner in the implementation process enabling end-to-end deployment transforming the service experience for Tata CLiQ providing a holistic view of customer information seamlessly

#VIRTUAL REMOTE ASSISTANT SALESFORCE FREE#

Tata CLiQ aspires to be a leading e-commerce company, offering its customers best in class service for timely deliveries, hassle free returns and more. NOTE: You may not request a match from for in-kind donations.Salesforce announced that Tata CLiQ has leveraged Salesforce Service Cloud, to deliver the right experiences across multiple channels to consumers with contextual, proactive and personalized interactions. Populate the rest of the fields with information about your gift, including uploading a photo of your receipt from the Ed Fund. In the designation field write your school’s name.

#VIRTUAL REMOTE ASSISTANT SALESFORCE SOFTWARE#

Free, fast and easy way find a job of 1.810.000+ postings in Wyoming State and other big cities in USA. To implement the remote support software all you need to do is to quickly integrate it into your existing service console. Full-time, temporary, and part-time jobs.

Then click “Request Donation” and a “Request Match” box will pop up. Search and apply for the latest Remote virtual assistant jobs in Wyoming State.

Once you receive your receipt from the Oakland Public Education Fund, log on to VolunteerForce and search for the account: “Oakland Public Education Fund” and select.

You must submit your request within 60 days of the gift. You can make an unrestricted donation to your school via their donation page!ĭon’t forget to request your matching donation from if you give more than 50 US dollars to your school!